Not what we'd like you to lose. Every step of the sum is here, and you can change any of it.
Evenings, weekends and up-the-ladder all count.
Typical UK range £2,000–£6,500.
What's left after materials, labour and the van.
We count 50% of the calls you miss as a real job, 30% of those as ones you'd have won, and 40% of those as ones you already catch by ringing round. That leaves about 1 in 11.
missed calls a month
jobs a month you're losing and not getting back
of work a year, going to another roofer
of that is your profit
That's 22 × 50% × 30% × 60%. Every percentage is yours to change.
Halve every number above and it still pays for itself twice over. That's the argument, not the big number. And if you'd rather not take my word for any of it, skip to the guarantee.
That number doesn't have to be yours. See what it costs →
Musanhi is a receptionist that runs on software. We set it up around your company: your services, your patch, your diary. From the caller's side, three things happen.
It answers
Picks up when you can't, and takes the caller's name, number and problem.
It books the job
Checks your calendar and books the survey or repair straight in.
You get the summary
A text after every call, so nothing rides on memory.
New enquiry
Takes the details, asks the right questions and books a survey.
Emergency leak
Treats it as urgent and gets the details to you immediately.
Quote follow-up
Notes which quote they're chasing, so you ring back once and informed.
Out-of-area caller
Politely declines work outside your patch and keeps your diary clean.
Customer chasing a job
Takes the details and flags the chase in your next summary.
What it won't do
It won't quote, it won't price a job, and it won't promise a date it can't see in your diary. When it isn't sure, it stops and takes a message.
Everyone starts with the trial. We build the line around your company first, then you listen to it take real calls for your business before you decide anything.
Free, on your business. We set it up around your services, your patch and your diary, then you hear it answer as your company. Not a generic demo.
- No card needed
- No contract
- Nothing to cancel
Includes 750 minutes of calls a month, around 150 calls at five minutes each. Everything below is set up for you and looked after.
- Answers the calls you don’t: evenings, weekends, bank holidays
- Books surveys and repairs straight into your diary
- A text and email summary after every call
- Emergencies flagged to you, never booked blind
- Out-of-area callers turned away politely
- Built round your services, your patch and your rules
- Changed whenever you need: new service, new hours
Cancel any time. No contract, no exit fee, no notice.
Skip the trial, start now →If Musanhi hasn't booked a single survey into your diary in your first three months, I refund every penny you've paid and help you switch it off. No forms, no argument. The most it can cost you is the time it took to read this.
And every month you get one page: what it answered, what it booked, what it was worth, and which ones you reckon you'd have caught yourself.
That last column is there on purpose. If it isn't earning its keep, I'd rather tell you than take the money.
Refund covers what you've paid us. That's the lot of it. The line needs to be switched on for the three months, obviously.
Will it sound like a robot?
You've already heard it. The demo line above is the same voice your callers get. Judge it on that, not on us.
What if it gets something wrong?
Occasionally it will. When it isn't sure, it doesn't guess. It takes the caller's details and passes them to you. Every call reaches you as a summary, so nothing goes missing quietly.
How does it get onto my phone?
Your number stays exactly as it is. Calls you don't answer within a few rings forward to Musanhi. Switching it on takes minutes, not an engineer.
What's the catch with the guarantee?
There isn't one, and it isn't generous. It's just what I think the thing does. If it can't book you one survey in three months, it doesn't work for your business, and I'd rather find that out than take £1,185 off you slowly.
I've already got someone answering the phone.
Then this is for the overflow and the evenings. One person can only take one call at a time, and your office closes at five. The leaks don't. If you've genuinely got it covered round the clock, tell me on the call and I'll say so.
I'm already flat out. Why would I want more calls?
Then it probably isn't for you yet. If you're already turning work away, answering more of the phone just means turning more away, and that isn't worth £395 a month to anyone. Come back when you've got the crew for it.
Pick a time that suits you. We'll walk through setting the line up for your roofing company.
You'll be talking to me. I set up and look after every line myself.
FOUNDER · MUSANHIAnd if three months from now it's booked you nothing, you'll have your money back.
Calendar not loading? Book direct: cal.com/musanhi/hear-the-line-live